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Shipping Policy

At Hyper Space, we work with trusted fulfillment partners to deliver your order quickly and safely. Because each product is shipped directly from our partners, shipping times and methods may vary slightly depending on the item.

🚚 Shipping & Acceptance Policy

 

📦 Order Processing

Once you place an order, we immediately route it to the appropriate fulfillment partner. Most partners process and ship orders within 1–3 business days, but some made-to-order or specialty items may require additional preparation or cook times.

We’ll send you an ✉️ email update with more accurate shipping details as soon as your order is confirmed with our partner.

🚀Shipping Methods

We offer two shipping options at checkout:

  • 📮 Flat Rate Shipping
    Our most affordable and reliable option. Delivery times usually range from 3–8 business days.

  • ⚡ Expedited Shipping
    For faster delivery, we choose the partner’s quickest available method. Delivery usually arrives in 2–4 business days.

⏳ Note: Timelines begin after your order is processed.

🇺🇸Shipping Locations

We currently ship within the United States.
📦 We do not ship to P.O. Boxes, APO/FPO/DPO addresses, or internationally at this time.

💰Shipping Costs

Shipping costs are calculated at checkout and vary by method.
Look out for 📢 free shipping promotions on select items or site-wide events!

🔍 Order Tracking & Updates

As soon as your order ships, you’ll receive a tracking number and ✉️ email update (when available).
Some partners may not provide real-time tracking, but we’re always here to help — just message us at [email protected].

🕵️‍♂️ Lost, Delayed, or Stolen Packages

If your order shows as delivered but hasn’t arrived, please contact us within 7 days.

For packages that are lost or damaged in transit, send us a 📷 photo (if applicable) and contact us right away.
We’ll work with our partners and the carrier to make it right. 💪

🏠 Address Issues

Entered the wrong address?
📬 Contact us immediately at [email protected].
If the order hasn’t shipped yet, we’ll do our best to update the info.

❌ Undeliverable Packages

If your package gets returned to us because of an invalid address:

  • We’ll send you an email 📩

  • You may need to pay a re-shipping fee

  • Inventory is not guaranteed at the time of reprocessing

✅ Acceptance of Products

Products are considered accepted upon delivery unless you notify us of a problem within 7 days.
Examples include:

  • 🚫 Missing items

  • 🔁 Incorrect products

  • 💔 Damaged or defective goods

No report = Full acceptance ✅

⏳Pre-Orders & Backorders

We may offer items for pre-order or backorder.
Estimated ship dates will be on the product page and your receipt. 🗓️
We’ll notify you if there are any delays beyond the original estimate.

💬 Questions?

Got shipping questions or need help?
📧 Email us at [email protected] — we’re happy to help!